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xSuite Orders Cube User Guide

Sample Text Template: Mail to a Customer

A text template for a letter to a customer could look like the following:

--------------------------------------------------------------------------------------------- <SEND_TO>&S_REC_MAIL& <SUBJECT>Inquiry about your order To whom it may concern, Attached please find your order. We are returning your order because we cannot process it. The reasons are as follows: -> The ordered article is currently not available -> The ordered article is no longer produced -> The stated order price differs from the agreed conditions -> The stated article was revised -> The component does not match the device you are using Please be so kind as to correct your order accordingly. Kind regards, &S_FULLNAME& &S_DEPARTMENT& _______________________________________ &S_COMPANY& &S_STREET& &S_HNUMBER& &S_COUNTRY&-&S_POSTL_CODE& &S_CITY& Tel: &S_TEL& Fax: &S_FAX& ---------------------------------------------------------------------------------------------